Frequently Asked Questions
Have Any Questions?
We would love to hear from you. Please send us a question and we will get back to you right away.
We will be putting various answers to the most commonly asked questions here soon.
We appreciate you visiting our website. Thank you!
Have Any Questions?
We would love to hear from you. Please send us a question and we will get back to you right away.
Returns & Market Loss Policy
What is your return policy for Bullion and Rare Coins?
How are Rare Coins handled?
What if I need to return an item?
In the rare event that a return is authorized, it is subject to our Market Protection Guarantee. To account for the volatility of the markets and the costs of re-processing high-value assets, all returns incur a fee of:
A 10% Restocking Fee OR the Market Loss (the decrease in the asset’s value since purchase), whichever is greater.
Why "Whichever is Greater"?
Our Commitment to Accuracy
Why doesn't Bullion & Rare Coins accept credit cards?
At Bullion & Rare Coins, our mission is to provide you with the most competitive physical metal prices in the industry. Credit card processors typically charge merchant fees ranging from 3% to 4% on every transaction.
In the low-margin world of bullion, those fees would forced us to raise our prices across the board. By prioritizing secure payment methods like Bank Wires and Personal Checks, we eliminate those unnecessary bank tolls and pass 100% of those savings directly to you. This ensures that every dollar you spend goes toward the weight and quality of your metal, not a processing fee.